Digital transformation (Dx) in higher education is the process of using digital technologies to refine and enhance students' experiences by improving their interactions with instructional services, support teams, and other critical areas of campus operations. Dx is not limited to digitizing business processes and making additions to the technology portfolio; it calls for implementing new ways of learning and leading, fostering a culture shift, and aligning strategy, talent, and resources across the organization. Dx is a change process that demands a unique vision, perspective, and set of leadership skills to be successful. That is why some change practitioners see Dx as more of a leadership challenge than a technical one.
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