Hospitals and Healthcare

What do patients consider a good digital healthcare experience? Not surprisingly, it mirrors the digital retail experiences they encounter almost daily.

Litigation may sound like an obvious route for someone who experiences a medical injury. But it's a lengthy and stressful process, and rarely provides relief to patients and their families.

Surviving a painful, near-fatal illness should have made me intensely grateful for ordinary life. It didn’t.

“Imagine this is the last day of your life. You won’t know which day it is but you will have a last day. Between now and then, carry yourself as if this is that last day.” So says Stephen Jenkinson, professor of theology at Harvard University and author of Die Wise and Come of Age.

In his five years working in palliative care – which he dubs “the death trade” – Jenkinson met hundreds of dying people and their families, and witnessed a ‘wretched anxiety’ around the end of life. He describes himself as a grief monger and exhorts us to die wise and well, unlike the masses in aged care institutions and hospitals all over the Western world.

My doctor told me that feeling pain during recovery from surgery is normal. Why was I so resistant?